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Security Breaches: Who Is At Fault?

Stay Aware, Stay Safe

home security ring doorbell

“Ring” doorbells and other doorbell security devices were sold with the “promise” of making your home more secure, allowing you to see who was at your door whether you were home or not and to help protect packages left at your doorstep from “porch pirates.”

Who, then, is at fault when these security devices fail and the homeowner is hacked and his or her security is breached? In a recent article on it was reported that Amazon, the seller of Ring doorbells was laying blame on the breaches homeowners had suffered at the feet of the consumer. The breaches the homeowners suffered were considered predictable and preventable.

In recent weeks and months, the Ring cameras were used to spy on a child in her bedroom as well as being used to access Ring owner’s passwords, camera names, the location of the cameras and the user’s email addresses. Concerns abound that hackers, criminals and stalkers will now have access to the insides of customer’s homes and could also potentially access archived videos. Regardless of the ability of the hackers to access this data, Ring has been trying to place the blame on the consumer because Ring says, “they use weak passwords, don’t use two factor authentication and reuse passwords.”  

As with any household security device, the homeowner needs to use strong passwords, update software when patches are available and even use a Virtual Private Network or isolate home security devices from other connected devices in the home.

Bottom line: It is your responsibility to keep your family and business safe. Never assume or put faith in someone else or a company for the safety of your family or business. Amazon and Ring are correct in saying these breaches are the fault of the consumer because everyone needs to implement basic security measures. If you aren’t certain how to protect yourself, your data and your connected devices, contact a cyber security professional or at the very least do a Google or YouTube search for best practices in setting up your internet of things (IOT) devices. Remember, these breaches can occur with doorbells, smart refrigerators, televisions, thermostats and any other device that is connected to the internet.

WareGeeks Solutions is a Roselle, New Jersey-based complete IT consultant and solutions provider. We specialist in Data Protection, specifically Business Continuity and Disaster Recovery (#BCDR). We work with medium and large law firms and in the healthcare industry. If you have IT or security questions contact Seth at WareGeeks Solutions. For information or a consultation, call (877) 653-7146, or email us at

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